A Brackenhurst SPAR video has sparked attention after a manager at the Alberton store was reportedly recorded by customers.
Click to watch the video: https://youtube.com/shorts/9w1s_nGYqSE?feature=share
The footage reportedly shows the manager confronting employees during trading hours.
What we know
Customers reportedly recorded the confrontation. The footage has since drawn attention, questions are being ask about the manager mistreatment
What we don’t know yet
It is unclear when the footage was recorded, what was said, or who was involved. It is also unclear whether SPAR or the store owner has responded.
Background
SPAR stores are generally independently owned, so the store owner may handle staff matters. Workers who feel mistreated can use their employer’s grievance process, or approach the Department of Employment and Labour or the CCMA. The Code of Good Practice on the Prevention and Elimination of Harassment in the Workplace also sets out how complaints should be handled.
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